Information We Collect

At lumyridonaveth, we collect information that helps us provide better budget forecasting services. This includes data you provide directly when creating an account, as well as information gathered automatically through your use of our platform.

We also collect technical information such as IP addresses, browser types, device information, and usage patterns. This helps us improve our platform's performance and security. All financial data is encrypted using industry-standard protocols and stored securely in compliance with UK data protection laws.

How We Use Your Information

Your information enables us to deliver personalized budget forecasting services. We use your data to generate accurate financial projections, send relevant notifications about your budgets, and improve our platform's functionality.

We never sell your personal information to third parties. Any data sharing occurs only with your explicit consent or when required by law. Our marketing communications are opt-in only, and you can unsubscribe at any time through your account settings.

Data Protection and Security

We implement comprehensive security measures to protect your information. Our systems use bank-level encryption, secure data centres located in the UK, and regular security audits to ensure your financial data remains safe.

Access to your personal information is restricted to authorized personnel who need it to perform their job functions. All employees undergo regular privacy and security training, and we maintain strict data access logs and monitoring systems.

In the unlikely event of a data breach, we will notify affected users within 72 hours and provide detailed information about the incident, steps taken to address it, and measures to prevent future occurrences.

Your Rights and Choices

Under UK GDPR and data protection laws, you have several important rights regarding your personal information. We've made it easy to exercise these rights through your account dashboard or by contacting our privacy team.

You can also restrict how we process your information, object to certain types of processing, and withdraw consent for optional data uses. We typically respond to privacy requests within 30 days, though complex requests may take longer.

If you're not satisfied with how we handle your privacy concerns, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's data protection regulator.

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and comply with legal obligations. Most personal data is deleted within 90 days of account closure, though some information may be retained longer for legal or regulatory reasons.

When we delete your information, we use secure deletion methods to ensure it cannot be recovered. Backup copies are also securely deleted according to our retention schedule. You can request early deletion of most data types through your account settings.

Third-Party Services and International Transfers

We work with carefully selected third-party providers to deliver our services, including payment processors, email services, and analytics tools. All partners must meet our strict privacy and security standards through contractual agreements.

While we primarily store data within the UK, some third-party services may process information in other countries. When this occurs, we ensure adequate protection through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms under UK data protection law.

We regularly review our third-party relationships and may update this list. Significant changes to data processing locations or partners will be communicated through our usual notification channels.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. We categorize cookies based on their purpose and provide clear options for managing them.

You can control cookie settings through our cookie preference centre, accessible from any page footer. Most browsers also allow you to block or delete cookies, though this may affect some platform features. We respect "Do Not Track" signals where technically feasible.

Changes to This Policy

We review and update this privacy policy regularly to reflect changes in our services, legal requirements, or privacy practices. Significant changes will be communicated through email notifications and prominent website notices at least 30 days before they take effect.

Minor updates, such as clarifications or administrative changes, may be made without advance notice. We encourage you to review this policy periodically, especially before providing new types of information or using new features.

Previous versions of our privacy policy are available upon request. If you disagree with policy changes, you can close your account before they take effect, and we'll process your data under the previous policy terms during the closure process.